Why is renting computer equipment a better option?
There are a number of benefits of renting:
Renting allows you to keep up to date with the latest technology as you can upgrade your equipment at the end of your term
Renting with RentSmart offers you additional features like no other payment method, including a loaner laptop, tablet & camera if yours breaks down; loss, accidental damage & theft cover is included with your equipment and up to 25% cashback at the end of your term
You can claim up to 100% tax back* if you’re using your equipment for business purposes
There are no lump sum payments when you want the latest technology
You can spread your payments with monthly low-cost rental payments to help you manage your cash flow
Renting gives you the flexibility of choosing what you want to do at the end of your term. You can choose to upgrade to new equipment and receive up to 25% cashback, offer to purchase the equipment, give it back or continue with your current contract
Renting gives you the opportunity to start using the latest technology today that you can’t afford to buy outright
With RentSmart you can rent all sorts of technology for your home including; HDTVs, desktop PC's, netbooks, Macbooks, cameras and even games consoles. Browse around our site and you’ll find products from many of the best brands including Apple, Sony, Acer, HP, Asus, Samsung and Dell -just to name a few.
If I don’t finish my application, do I have to start again?
The easiest thing to do is let our customer care team finish it off for you. Just give them a call on 1300 855 555.
If I apply now, how long does my approved value last for?
You have 30 days to use your credit from the date you were approved.
How long will I have to be on the phone to finish my application?
As long as you’ve got some valid ID on hand, you’ll be done in less than five minutes.
What payment do I need to make upfront?
You just need to pay your first monthly rental upfront and the rest will be taken care of in your monthly direct debit payments.
What ID do I need to bring?
Valid forms of ID are a driving license with your current address or your passport AND a utility bill with your name and current address.
What happens at the end of my RentSmart agreement?
At the end of your rental plan, you can choose to upgrade to new equipment which most people choose to do as they get up to 25% cashback. Alternatively you can simply return your equipment, continue renting or you also have the flexibility to offer to buy the equipment at its fair market value.++
What is "fair market value"?
‘Fair market value’ is the price you'd expect to pay for your equipment in the market place.
Can I cancel the agreement?
A RentSmart agreement is a fixed term contract so if you did want to cancel your contract early, you would need to pay the remaining balance of the agreement.
How do I make my monthly payments?
Monthly payments are directly debited from your nominated bank account. If you would like to make an ad-hoc payment, you can log into Manage My Account and make a payment today.
What is the interest rate?
The agreement is a rental of the equipment, not a loan agreement or a hire purchase agreement, therefore what you pay is a monthly rental for the equipment rather than an interest rate.
What is the duration of a RentSmart plan?
You can choose from a 2, 3 or 4 year term depending on your requirements.
What happens if the equipment breaks down outside the manufacturers' warranty period?
If you are renting a laptop, tablet, computer or camera we will offer you a loaner product if yours is broken. You can log into Manage My Account and apply online for a loaner product. RentSmart includes cover against your equipment's loss, accidental damage and theft, so you'll always have peace of mind that you'll never be without your equipment.
Do I need insurance?
If you are a new RentSmart customer from July 2nd 2012,
accidental, loss & damage cover is included in your contract.
What options do I have at the end of my rental period?
You have four options. You can choose from the following:
Upgrade your current equipment and start a new agreement with RentSmart. If you are a new RentSmart customer (post July 2012) we offer up to 25% cashback when you upgrade your equipment.
Purchase your equipment. At the end of your term, we will look at the market value of your equipment and let you know how much you will need to pay for your equipment.
Continue renting your existing equipment.
Return your equipment to RentSmart at the end of your term.
Which stores can I use RentSmart?
One of the best things about renting with RentSmart is that you can use your approved application at thousands of retailers across the country. Our retail partners include Dick Smith, JB Hi-Fi, Officeworks, Harris Technology and Clive Anthonys.
How long does my rental offer last for?
Once you are approved, you will be given an ARN number that you can take into any of our approved retail stores within 30 days. We will also send you an email to confirm your ARN number. After the 30 day period, if you would still like to RentSmart, we will need to re-do your credit check to see if you are still approved to RentSmart. Please give us a call on 1300 855 555 if your 30 days period has run out to save you having to re-submit all of your details online.
Can I claim tax back on my rental equipment?
If you are a business, you could be eligible to claim tax back. Find out more
Do I get any discounts if I’m in education?
No, the government announced in the 2012 Budget that the Education Tax Refund would be replaced by a new payment called the Schoolkids Bonus.
How much will I have to pay up front when I start my rental contract?
Once you have chosen your equipment in-store and have agreed to your monthly payments and terms and conditions, you will need to pay the first month’s payment in store before you can take your equipment. Please ensure you bring your credit or debit card with you when you visit the retailer store.
Who can I speak to for more advice?
If you would like any help or support, please call us on 1300 855 555.
Where can I find out about RentSmart's customer offers?
RentSmart frequently negotiates exclusive customer offers with retailers and suppliers which it can pass on to its new customers. Keep an eye on our homepage banners to see the latest offer!
++ RentSmart is under no obligation to sell the equipment to you.
* This content is purely for illustrative purposes and is not advice. For professional advice on tax returns, please visit www.ato.gov.au or consult your accountant